You can track completed to dos using the Records page on the desktop version of the To Do app.
SECTIONS:
How to Locate Your To Do Records
All Records – List View
Satisfaction Calls – Grid View
Guest Request – Grid View
In this article, you will learn how to track completed to dos and you will learn about the different features on the Records page.
How to Locate Your To Do Records
After opening the To Do app on the desktop, click on the Records page. From here, you will choose a mode in which to view available data.
All Records – List View
In the All Records – List View you can find work orders, requests, tasks, and callback records in one place. This option displays your To Do Records in a list format. Use the filter options on the right to quickly find what you’re looking for.
Satisfaction Calls – Grid View
Viewing your completed satisfaction calls in grid view organizes the types of satisfaction calls (including Room Satisfaction, Work Order, Request, and All Types) into a grid. Each column represents the month in which the to do was completed and shows how long it took on average for the types of to dos to be completed.
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Pro Tip: Clicking on the average time will take you to a list of completed satisfaction calls from that month.
Guest Request – Grid View
Viewing completed guest requests in grid view shows you how many requests were completed each month and the staff responsible for those requests.
