Quore Navigation

In this article, you will learn how to navigate Quore from the desktop.

Your Primary Navigational Tools (Desktop)

Your primary navigational features can be found in the header bar on the desktop. These features include:

• Account 
• Home
• Messages
• Notices
• App Switcher
• Help

Account

If you click on your user icon in the top-right hand corner of the screen, you will find a menu with the following options:

• On Duty switch

• Account Settings (change your main property, contact info, language, time zone, and password).

• Log Out

Home

The Q icon will redirect you to the Quore Dashboard page. Click here to learn more about navigating your dashboard.

Messages

The Message bubble icon is linked to the Mail app as well as the Connect app (if applicable).

For Mail, this icon will show you any unread messages within your Quore inbox. Clicking a message will direct you to its details within the Mail app. Click here to learn more about the Mail app. 

If your property uses the optional Connect app, this icon will serve as a method for viewing new guest messages. Click on a guest message to be routed to the Connect app for further action.

Notices

The bell icon will show you all of the open items relative to your job position. The list of items under the bell icon includes:

• Inbox

• Guest Callbacks

• Requests

• Work orders

• Tasks

• Complaints

• Room notifications

• Inspection items

• Pending guests (only if you have the Connect app)

Simply click on the bell to see the breakdown of open items. Then you can click into any of the respective categories to address those items in the appropriate app. For example, if you click on the Requests line option, you will be taken to the To Do app where you will be able to view the details of any open requests and complete them as necessary.

App Switcher

The App Switcher is the square icon located in the upper right corner of your screen. Use the App Switcher to easily navigate from one app to another. Just scroll through and click on the icon of the app you wish to open.

Help

Clicking on the question mark icon in the top-right corner of the header will allow you to access the following features:

• Quore University – complete your role-specific training to become Quore Certified! Earn points and badges along the way. Available in English, Spanish, French, Chinese, German, and Portuguese. Learn more about Quore University training here.

• Resource Library – Access training articles and search for quick answers to your questions about Quore. Available in English, Spanish, French, Chinese, and Portuguese.

• Support Center – Contact our support team 24/7. Submit a support ticket, call, or email us – We’re here to help!

• Release Notes – View Quore latest release notes.