General

What is Quore?

Quore is a cloud-based operations and asset management solution designed specifically for the hospitality industry. We have a desktop and mobile platform that communicate with each other in real time. The Quore mobile app is designed to alert the appropriate parties of items that require attention. When these items have been addressed, you can track the results from the desktop to evaluate how your hotel is performing over time. To learn more about what Quore can do for you, visit www.quore.com.

How do I reset my password?

For more information on how to reset your password, visit our Log In & Password Reset article.

What are the differences between the desktop and mobile versions of Quore?

The Quore mobile app will allow you to take action in real time, but if you need to create templates or look at records and reports in Quore, then the desktop platform is where you can do that. For example, completing a PM or inspections can be done from the Quore mobile app, but you must first create and manage your templates from the desktop.

How do I add users?

We recommend creating an individual login for everyone at the hotel because it will help track personal performance. If you are a general manager, remember that your assistant manager, operations manager, and your department heads have the ability to create Quore logins as well. General managers, assistant managers, and operations managers can create logins for all departments while the department heads can add staff for their respective departments. Learn how to add users in our Managing Your Staff article.  

How do I get trained on Quore?

Quore University is your team’s dedicated learning and certification platform. It’s designed to help every hotel employee—from corporate and GMs to engineers and front desk associates—learn exactly what they need to know for their role. To learn more about Quore University and how your team can become Quore Certified, check out this article.

How do I get help and support?

For one-on-one guidance and personalized assistance, please reach out to Quore Support at +1 (877) 974-9774 or support@quore.com or your dedicated Customer Solutions Specialist.

How do I change my language in Quore?

To learn how to change your language in Quore both on the desktop and Quore mobile app, check out our Managing My Account article.

Does Quore integrate with my PMS?

Quore integrates with multple property management systems. To learn more about Quore PMS integrations, including the PMS systems that integrate with Quore, check out our PMS Integrations article.