Property Management

What job titles in Quore are considered property management?

General manager, assistant managers, and operations managers. These users have property administrative access, which means they have access to all Quore apps for their property. They also have the ability to add, edit, and delete employees through the Directory app. Read the Managing Your Staff article to learn how.

How do I access all of the Quore IDs and passwords for my staff?

From the desktop, click on the App Switcher. Click on the Directory app. Your existing staff members will appear. Click Edit beside the staff member whose username you wish to edit. Quore does not display passwords, but management can always reset them. To learn more about resetting passwords, read our Managing Your Staff article. We recommend keeping track of all initial login credentials so that your staff can log in and set up their own individual passwords from there. Store this information somewhere secure for future reference.

How do we get the most out of Quore?

After your hotel has access to Quore, make sure each user has a login so they can take Quore University to get certified. This will help them get familiar with how Quore will fit into their daily work flows. Use the New Hotel Checklist article as a guide for success. Remember, the Inventory, Inspections, Cleanings (or Cleanings Plus), Readings, and PMs apps will require additional setup.

What if I see a red exclamation point on my PM calendar?

This means your property is missing assets and for the template to work, you need to load those in the Inventory app. Here is a video that shows you how. If you are missing an entire item type, this one shows you how to load it in.

What articles do you recommend for a property manager?

We recommend exploring our Getting Started articles, Dashboard Overview (Desktop), General FAQ, Managing Your Staff, and the Device category articles. Reading through the introduction articles for each app will be very helpful as well.

How do I locate records and reports?

Most of the apps have their own records sections. You will find records articles in the Support Center grouped within the app categories. These records sections give you more detailed information on how to track completed actionable items, but if you need more of a high-level look, go to the Reports app. Learn more about running a report here.